Refund Policy
Refund Policy
Last updated: August 2026
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below.
Returns
We accept returns within 30 days of the date you received your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
To initiate a return, please contact us at thanakrit24122517@gmail.com with your order number and the reason for the return. We will provide you with instructions on how to send your item back to us.
Non-Returnable Items
The following items cannot be returned:
- Items that have been used or damaged after delivery
- Items without original packaging
- Downloadable or digital products
- Gift cards
Refunds
Once we receive and inspect your returned item, we will notify you by email. If your return is approved, a refund will be processed to your original payment method within 5 to 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.
Late or Missing Refunds
If you have not received your refund after 10 business days, please first check your bank account again, then contact your credit card company. If you have done all of this and still have not received your refund, please contact us at thanakrit24122517@gmail.com.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please email us at thanakrit24122517@gmail.com.
Shipping Costs for Returns
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our refund policy, please contact us at thanakrit24122517@gmail.com.